Bitcoin ATM Scams

A person's hand points at a Bitcoin symbol on an ATM screen.

Report a Scam

If someone is demanding payment through a Bitcoin ATM, residents are encouraged to stop communication immediately and call 9-1-1.

Scammers are increasingly targeting individuals by pretending to represent:

  • Government agencies
  • Utility providers
  • Law enforcement
  • The court

Victims are often pressured to act immediately and instructed to deposit money into a Bitcoin ATM or send cryptocurrency to avoid arrest, utility disconnection, fines, or other consequences.

NOTE: Bitcoin and cryptocurrency payments are not reversible.

Scam Warning Signs

Common warning signs of a scam include:

  • Threats of arrest or utility shutoff.
  • Requests for secrecy.
  • Demands for immediate payment.
  • Instructions to use a Bitcoin ATM.
  • Pressure to stay on the phone while making a payment.

Keep in Mind

  • No government agency or utility company will ever request payment through Bitcoin or cryptocurrency.
  • Legitimate agencies will not pressure residents to make immediate payments using Bitcoin ATMs.

Fraud Prevention Posters

Per City Ordinance 2026-05-07-0296 (PDF), all businesses or establishments with virtual currency kiosks must post fraud prevention signage developed by the San Antonio Police Department (SAPD). Fines may be assessed if not in compliance.

To have a poster delivered, contact your local SAFFE officer and/or local SAFFE substation.

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