Notice of Privacy Practice & Financial Policy

Notice of Privacy Practice

This Notice of Privacy Practice (NPP) is provided to you as a requirement of the Health Insurance Portability and Accountability Act (HIPAA). It describes how we may disclose your protected health information, with whom that information may be shared, and the safeguards we have in place to protect it.

This notice also describes your rights to access and amend your protected health information. You will be asked to acknowledge receipt of this notice. Our intent is to make you aware of the disclosures of your protected health information and your privacy rights. If you decline to sign the acknowledgement, we will continue to provide services; and, we will disclose your protected health information only as authorized by law.

Notice of Privacy Practice(PDF, 202KB)

Financial Policy

Metro Health is committed to providing high-quality health care services to the public. We strive to ensure that the financial situation of individuals who need services does not prevent them from seeking or receiving care.

Metro Health, by San Antonio City Council adoption, may charge fees for public health services in accordance with:

  • Texas Health and Safety Code, Section 121.006
  • Section 15-2 of the San Antonio City Code

Metro Health will:

  • not deny public health services to an individual because of their inability to pay for the services.
  • provide for the reduction or waiver of a fee for an individual who cannot pay for services in whole or in part.
  • provide services to individuals regardless of their financial situation without discrimination.

Financial Assistance Policy(PDF, 292KB)

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