Under 1 Roof

Step 1.Program Area

To see if your neighborhood is in one of the covered areas, check the map or call 210-207-6459.

UHI Mitigation Priority / Target Areas Map

Step 2.Eligibility

NOTE: Final eligibility is determined upon site visit and roof assessment.

• Applicant must live in a single-family home within the San Antonio city limits in an Urban Heat Island Neighborhood in the City of San Antonio.
• Applicant must live on the property identified in the application.
• Applicant must have a current year Homestead Exemption on the property.
• Homeowner must be current on property taxes, payment plan, or have less than $5,000 in active deferral.
• Reverse mortgages are not eligible.
• Homeowner must be a US citizen or Permanent Resident.
• Homeowner must have clear title.
  • Any liens and judgments must be less than $5,000.
• Property can have a metal roof, gravel roof, clay tiles, or wood shingles.
  • Shasta White shingles will be installed.
• Homes must not have had a roof replacement within the last seven years unless the roof is actively leaking.
• If insured, the homeowner must not have received an insurance payout for full roof replacement claims in the last five years.
  • Claim documentation must be submitted. Neighborhood & Housing Services (NHSD) staff will review the insurance claim history from the previous five years to confirm eligibility.
• If there is an active mortgage, proof of current mortgage (statement) is required.

Step 3.Schedule Your Appointment

Review your application and required documentation.

Application(PDF, 2MB)

Email Under 1 Roof or call 210-207-6459 to make an appointment to submit your completed application and required documentation.

You are encouraged to submit paper applications in person with required documentation to:

NOTE: Do not mail applications.

Address:
100 W. Houston, Concourse Level
San Antonio, TX 78205
Directions to 100 W. Houston Street

Required Documentation

Bring all the following with you to your appointment:

• Completed application with all fields filled in and signatures.
• Copy of current picture ID or driver’s license and Social Security Card for all homeowners.
• If currently insured, a copy of the property insurance declaration page is required.
• If the property tax account has an active deferral or payment plan (must be less than $5,000), proof of current payment is required.
• If repair costs exceed $15,000, proof of homeowners' insurance is required.
• Proof of current mortgage (statement), if applicable.

Step 4.What Happens Next

Application Review

1. Application is reviewed for completeness, property tax homestead exemption, current taxes, and clear title.
2. A title review will be conducted to validate home ownership.
3. Homeowner will be contacted by phone or letter regarding application approval, denial, or if additional information is needed for processing.

Sign the Agreement

1. Once the homeowner is qualified, a contractor will review the roof and create an estimate of materials and cost.
2. If the estimate is approved, the homeowner will be contacted to sign the Program Agreement and Restrictive Covenant before work can be completed. If the estimate is over $15,000, homeowner's insurance will be required.
3. The contractor will complete the roof replacement, and the Restrictive Covenant will become active for five years.