Construction Toolkit
A guide for small businesses impacted by construction: contacts, strategies and Resources. The toolkit is a reference tool developed to help small businesses before, during and after City-initiated construction in or near your area of business.
We encourage you to access the complete Construction Resource Toolkit for helpful and detailed strategies and resources:
Construction Resource Toolkit(PDF, 5MB)
Capital Projects Officer (CPO)
The CPO assigned to the project is your primary contact.
- Monday - Friday
- You can expect a response from your CPO typically within a 24 - 36-hour time frame.
- Weekends & Holidays
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During this time, you can call:
- 3-1-1 or 210-207-6000 for general information.
- 9-1-1 for emergencies.
- your utility company regarding service questions and outages.
Your CPO will be introduced to you at an initial projects meeting.
If you do not know your CPO, find out by calling Public Works at 210-207-8022. If something unexpected comes up and you cannot reach your CPO, the Business Outreach Specialist can help.
Construction Impacted Businesses
The Public Works Department (PWD) is the source for information about City-initiated construction projects in business corridors. In an effort to have clear, streamlined communication to business owners before, during and after construction projects begin, our Business Outreach Specialists:
- conduct outreach to businesses.
- share regular construction status updates and available business support resources.
NOTE: Not every construction project is initiated by the City.
Find more information based on the source of construction projects:
Through it all, Business Outreach Specialists are available to help businesses navigate construction questions by keeping you informed and prepared. See more about the City's construction resources and programs that provide support and information. We are here to help!
Resources
- Public Works
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Construction oversight and project management.
- Public Works Project Updates
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Learn more about Public Works projects and sign up to receive an e-mail newsletter about status updates for the project(s) you are interested in.
- 2017 Bond Program Information
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Stay up-to-date with infrastructure projects happening near you.
- 2022 Bond Program Information
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Focus on 2022 Bond Program projects happening near you or beginning soon.