Compliance & Resolution

Compliance and Resolution

  • reviews citywide financial policies and procedures.
  • evaluates complex management controls.
  • identifies control weaknesses.
  • formulates recommendations to improve the control environment.
  • helps departments resolve internal control issues as necessary.

The group performs reviews to ensure citywide compliance with contracts, grants, ordinances, and management mandates.

Compliance and Resolution also participates in special investigations, projects, and programs requested by the City Manager's Office and/or department directors and coordinates with the Tax Assessor, City Attorney's Office, and other departments to identify accounts receivable and resolve compliance issues.

Responsibilities

  • Inspecting the records of hotels and Short Term Rentals (STRs) to verify that Hotel Occupancy Tax (HOT) reports are filed and accurate and to clarify the City's HOT ordinances with hotel staff when appropriate.
  • Enforcement of the coin-operated amusement machine tax.
  • Credit Access Business matters, such as approving or rejecting applications for a certificate of registration, issuing registration certificates, and processing complaints received.