Community Engagement (SLFRF)

Phase I

The City of San Antonio obtained feedback for Phase I of the two-year strategy as part of the community input process for the Fiscal Year (FY) 2022 budget. The input process included both in person and survey data collection. Resident participation in the data collection was promoted through many channels, including:

  • Paid digital radio
  • Television
  • Social media
  • Print advertising

The City advertised paid and organic posts throughout June and July of 2021 to promote budget input and town hall events.

Number of Residents Reached

1,884,310
Residents
Reached

Number of Emails to Past Survey Respondents

9,400
Emails to Past
Survey Respondents

Number of Mailers in Targeted Areas

35,000
Mailers In
Targeted Areas

Number of Engagements

6,291
Engagements
 

Number of Residents Attended Town Hall Meeting

465
Residents Attended
Town Hall Meeting

Number of Yard Signs at Parks & Libraries

225
Yard Signs at
Parks & Libraries

 

The data collection surveys, and all promotional efforts were made available in English and Spanish and targeted efforts were directed in areas of the city with historically low participation.

12,000
Budget Surveys
Completed

With this input, City staff developed a proposal, that included community priorities for State and Local Fiscal Recovery Funds (SLFRF). The plan was presented at each of the 10 Council Districts through a series of in person, virtual and citywide telephone town hall meetings. Town hall meetings were being promoted using similar outreach methods used in the data collection process. Town hall meetings took place from mid-August through the first week in September of 2021. San Antonio residents were encouraged to participate in the town hall meetings in person, on TVSA, the City’s Facebook page, on local and cable television channels, and by dialing 210-207-5555.

Phase II

In November 2021, the City hosted eight community meetings and conducted outreach to seniors to gather feedback from residents regarding their priorities for the use of SLFRF. Widespread social media efforts were used to advertise the meetings and survey. A survey was made available from November 18 to December 1, 2021.

8
Community
Meetings

2,417
Surveys
Completed

593
Residents
Participated

In addition, the City Council requested that the Small Business Advisory Commission (SBAC) be engaged to discuss the needs and priorities of small businesses impacted by COVID-19. Three public meetings with SBAC were held on November 17, November 29, and December 4, 2021, to garner input from the small business community. During the three listening sessions, SBAC received input from the small business survey, two written statements, and comments. For more information on these community engagement efforts, review the ARPA Resident Feedback Report(PDF, 19MB).

Implementation Plan Development

From the fall of 2022 through the spring of 2023, the City continued its engagement with the community through the development of the implementation plans for the six categories of the spending framework for which City Council requested the involvement of City Council Committees. The spending framework categories include Arts, Small Business, Youth, Seniors, Non-Profit Social Services, and Digital Connectivity. Meetings were conducted with City Council Committees to guide plan development and community input was sought for the development of these plans. Once a program implementation plan was approved by the Council Committee, it was presented to the City Council for consideration and approval.

The following City Council committees were involved in the development of the implementation plans.

  • The Public Safety Council Committee guided the implementation plan for the Mental Health spending category.
  • The Economic & Workforce Development Committee guided implementation plans for Small Business, Youth, and Digital Connectivity.
  • The Community Health, Environment and Culture Council Committee guided the implementation plans for Seniors, Arts, and Non-Profit Social Services.

The City Council has approved all implementation plans, except for Digital Connectivity. For this category, the City leveraged allocated funds through a joint solicitation with Bexar County in lieu of an implementation plan. These meetings were made available to the public through various methods to aid in reducing barriers to services at AT&T channel 99, Grande channel 20, Spectrum channel 21, digital antenna 16, and TVSA. The meetings were also available by calling 210-207-5555 (English and Spanish available).

The points below provide a brief overview of the community engagement efforts that have occurred during implementation plan development:

  • Council Committees held public meetings to guide the development of implementation plans.
  • Community meetings and outreach events, stakeholder meetings, and informational and technical assistance sessions for open Request for Proposals (competitive solicitations)
  • Meetings with various external commissions and committees, such as the San Antonio Arts Commission, San Antonio Youth Commission, City/ County Joint Commission on Elderly Affairs, Successfully Aging and Living in San Antonio Coalition, South Texas Adult Protective Services Board, Bexar County Senior Advisory Committee, SA 2020 Commission on Education, and The Nonprofit Council

The City continues to provide periodic ARPA updates to the City Council and residents on progress, such as program performance and spending activity. The community is invited to join by viewing the meeting sessions through TVSA or visiting SASpeakUp, which is the community's one-stop website to participate in City Council meetings, surveys, events and more. The City maintains this dedicated ARPA website, where visitors can learn about ARPA programs, review financial reports, and view the ARPA Dashboard. The dashboard was launched in April 2024, and provides statuses on program activity.

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