Community Engagement (SLFRF)

Summer of 2021

The City of San Antonio conducted a widespread effort to gather input from residents on budget priorities. The budget process included both in person and survey data collection. Resident participation in the data collection was promoted through many channels, including:

  • Paid digital radio
  • Television
  • Social media
  • Print advertising

The City advertised paid and organic posts throughout June and July of 2021 to promote budget input and town hall events. The data collection surveys, and all promotional efforts were made available in English and Spanish.

Number of Residents Reached


Number of Emails to Past Survey Respondents

Emails to Past
Survey Respondents

Number of Mailers in Targeted Areas

Mailers In
Targeted Areas

Number of Engagements


Number of Residents Attended Town Hall Meeting

Residents Attended
Town Hall Meeting

Number of Yard Signs at Parks & Libraries

Yard Signs at
Parks & Libraries


Following the City Council Goal Setting session on June 25, 2021, the City extended the deadline to collect data from budget surveys.

City Council collaborated with Council Districts 1-6 to boost participation in underrepresented areas. Beyond the existing digital data collection method, printed budget surveys were added. Metro Health's Healthy Neighborhoods Team and the Department of Human Services collaborated to reach residents. Residents were assisted in filling out surveys at church events, senior centers, parks and during block walking events.

More paid social media advertising supplemented marketing efforts, such as:

  • Direct mail pieces in targeted districts
  • Printed materials supplied to City Council offices
  • Giveaways
  • Targeted social media posts

Budget Surveys

Fall 2021

City staff developed a proposal, that includes community priorities, for the funding from State and Local Fiscal Recovery Funds (SLFRF). The plan was presented at each of the 10 Council Districts through a series of in person, virtual and citywide telephone town hall meetings. Town hall meetings were being promoted using similar outreach methods used in the data collection process. Town hall meetings took place from mid-August through the first week in September of 2021. San Antonio residents were encouraged to participate in the town hall meetings.  To increase participation, in person and virtual opportunities were provided to residents.

The City sought to understand the priorities of residents for the use of SLFRF funds. To obtain feedback from residents, the City conducted several community engagement events. In November 2021, the City hosted eight community meetings and conducted outreach to seniors. Widespread social media efforts were used to advertise the meetings and survey. The survey was made available from November 18 to December 1, 2021. A total of 2,417 surveys were completed and 593 residents participated at the town hall meetings through audience live polling.




Further, the City Council requested that the Small Business Advisory Commission (SBAC) be engaged to discuss the needs and priorities of small businesses impacted by COVID-19. To collect feedback from the small business community, three public meetings with SBAC took place. These meetings occurred on November 17, November 29, and December 4, 2021.

SBAC received input from:

  • A small business survey
  • Two written statements
  • Comments during the three listening sessions

Community Input Meetings

Small Business Input Meetings

Spring through Fall 2022

The City continued to engage with the community through the development of implementation plans from our spending framework categories. The spending framework categories include: Arts, Immigration Services (Non-Profit Social Services Phase I), Small Business, Youth, Seniors, and Non-Profit Social Services (Phase II). 

The City Council approved all implementation plans, with pending approval of Digital Inclusion/ Literacy.  City Council Committees met to guide plan development. During the approval process for program implementation plans, a plan is first approved by a Council Committee. Following committee approval, it goes before the City Council for consideration and approval.

Below describe the community engagement efforts that have occurred during implementation plan development:

  • Meetings with the Public Safety; Economic & Workforce Development; and Community Health, Environment & Culture Council Committees
  • Community meetings and outreach events, stakeholder meetings, and informational & technical assistance sessions for open Request for Proposals
  • Meetings with various commissions and committees, such as the San Antonio Arts Commission, San Antonio Youth Commission, City/ County Joint Commission on Elderly Affairs, Successfully Aging and Living in San Antonio Coalition, South Texas Adult Protective Services Board, Bexar County Senior Advisory Committee, SA 2020 Commission on Education, and the Nonprofit Council