Utility Assistance

If you need assistance to pay your energy utility bills you can apply for CPS Energy Utility Assistance and the Affordability Discount Program Application. The application will help you determine if you are eligible.

Online

Step 1.Documentation Requirements

NOTE: You may need some or all of the following.

  • Income - Must submit proof of current income for the past 30 days for all household members 18 years of age and older.
  • Award Letters - Current year (Social Security, Supplemental Security Income, Disability, Unemployment) or bank statement for last 30 days of intake application
  • Current Utility Bill(s) - Provide current bill(s)
  • Photo ID(s) for Account holder (Texas ID/Driver's License/Matricular Consular)
  • Social Security Number of Account Holder - Last 4 digits only

Step 2.Access and Complete Request

Utility Assistance Application

Step 3.What Happens Next

You'll be able to login and check the status of your application or view past applications

Paper

Step 1.Documentation Requirements

NOTE: You may need some or all of the following.

  • FAD Utility Assistance Intake Application - Application requires 2 signatures and CPS form requires 1 signature.
  • Income - Must submit proof of current income for the past 30 days for all household members 18 years of age and older.
  • Award Letters - Current year (Social Security, Supplemental Security Income, Disability, Unemployment) or bank statement for last 30 days of intake application
  • Current Utility Bill(s) - Provide current bill(s)
  • Photo ID(s) for Account holder (Texas ID/Driver's License/Matricular Consular)
  • Social Security Number of Account Holder - Last 4 digits only

Step 2.Access and Complete Request

Utility Assistance Application(PDF, 2MB)

Please drop off or mail to:

1302 N. Zarzamora
San Antonio, TX 78207
Directions

Step 3.What Happens Next

You'll be able to login and check the status of your application or view past applications