Utility Assistance

Getting Started

Each assistance plan, CPS Energy Utility Assistance and the Affordability Discount Program Application has varying eligibility requirements. The application will help you through the process.

Online

Paso 1.Documentation Requirements

NOTE: You may need some or all of the following.

  • Income - Must submit proof of current income for the past 30 days for all household members 18 years of age and older.
  • Award Letters - Current year (Social Security, Supplemental Security Income, Disability, Unemployment) or bank statement for last 30 days of intake application
  • Current Utility Bill(s) - Provide current bill(s)
  • Photo ID(s) for Account holder (Texas ID/Driver's License/Matricular Consular)
  • Social Security Number of Account Holder - Last 4 digits only

Paso 2.Access and Complete Request

Utility Assistance Application

Paso 3.What Happens Next

You'll be able to login and check the status of your application or view past applications

Paper

Paso 1.Documentation Requirements

NOTE: You may need some or all of the following.

  • FAD Utility Assistance Intake Application - Application requires 2 signatures and CPS form requires 1 signature.
  • Income - Must submit proof of current income for the past 30 days for all household members 18 years of age and older.
  • Award Letters - Current year (Social Security, Supplemental Security Income, Disability, Unemployment) or bank statement for last 30 days of intake application
  • Current Utility Bill(s) - Provide current bill(s)
  • Photo ID(s) for Account holder (Texas ID/Driver's License/Matricular Consular)
  • Social Security Number of Account Holder - Last 4 digits only

Paso 2.Access and Complete Request

Utility Assistance Application(PDF, 2MB)

Please drop off or mail to:

1302 N. Zarzamora
San Antonio, TX 78207
Directions

Paso 3.What Happens Next

You'll be able to login and check the status of your application or view past applications