Reports for residents or owners are typically available within a week after the incident. Occasionally, there may be delays in processing, as some reports may not yet be completed. Rest assured, we’re committed to completing your request as promptly as possible.
To locate a report, you must provide the following information:
NOTE: Requests are not accepted by fax or phone.
Submit the form online through the Open Government Portal. You will need to log in or create an account.
Submit Online
You have the option to pay with a credit card using the online portal or print the invoice and mail a check to the address listed on the invoice.
You will be advised of the total cost prior to the creation of the report(s).
NOTE: We highly encourage submitting payments online via credit card to avoid further delays. Mailed checks may add an additional two weeks to the wait time for records.
Fill out the form accurately to ensure your request is processed efficiently.
Fire Records Request Form(PDF, 189KB)
Mail the form, along with a self-addressed and stamped envelope to:
Public Safety Headquarters Building SAFD Records Management Division 315 S. Santa Rosa Ave. San Antonio, TX 78207
You will need to show a valid picture ID or state-issued ID.
Visit the Fire Department Records window on the first floor of:
Public Safety Headquarters SAFD Records Management Division 315 S. Santa Rosa Ave. San Antonio, TX 78207 Directions
Contact Form
315 S. Santa Rosa Ave. San Antonio, TX 78207 Directions
Monday - Friday: 9 - 11 a.m. & 1 - 4 p.m.