EMS Reports

Reports for residents or owners are typically available within a week after the incident. Occasionally, there may be delays in processing, as some reports may not yet be completed. Rest assured, we’re committed to completing your request as promptly as possible.

To locate a report, you must provide the following information:

  • date of the incident
  • physical address of the location of the incident
  • incident number (if available)

NOTE: Requests are not accepted by fax or phone.

Fees

You will be advised of the total cost prior to the creation of the report(s).

Fee Schedule as of September 1, 2022:

  • Notary: $6 each
  • Processing Fee (Medical / Billing): $10

Online

Step 1.Submit Your Request

Submit the form online through the Open Government Portal. You will need to log in or create an account.

Submit Online

If You are Not the Patient

Include a signed Patient Authorization for Disclosure of Health Information(PDF, 67KB) form.

If the patient is unable to sign, please provide a copy of one of the following:

  • a valid Power of Attorney document
  • the death certificate for the patient if they are deceased

Step 2.Make a Payment

You have the option to pay with a credit card using the online portal or print the invoice and mail a check to the address listed on the invoice.

You will be advised of the total cost prior to the creation of the report(s).

NOTE: We highly encourage submitting payments online via credit card to avoid further delays. Mailed checks may add an additional two weeks to the wait time for records.

By Mail

Step 1.Required Items

  • a copy of your driver license or state-issued ID
  • a self-addressed and stamped envelope

If You are Not the Patient

Include a signed Patient Authorization for Disclosure of Health Information(PDF, 67KB) form.

If the patient is unable to sign, please provide a copy of one of the following:

  • a valid Power of Attorney document
  • the death certificate for the patient if they are deceased

Step 2.Complete the Request Form

Fill out the form accurately to ensure your request is processed efficiently.

EMS Records Request Form(PDF, 189KB)

Step 3.Mailing Instructions

Mail the form along with all required documents and a self-addressed, stamped envelope to:

Public Safety Headquarters Building
SAFD Records Management Division
315 S. Santa Rosa Ave.
San Antonio, TX 78207

Step 4.Make a Payment

You will be advised of the total cost prior to the creation of the report(s).

In Person

Step 1.Required Items

Show a valid picture ID or state-issued ID.

If You are Not the Patient

Include a signed Patient Authorization for Disclosure of Health Information(PDF, 67KB) form.

If the patient is unable to sign, please provide a copy of one of the following:

  • a valid Power of Attorney document
  • the death certificate for the patient if they are deceased

Step 2.Visit Our Office

Visit the Fire Department Records window on the first floor of:

Public Safety Headquarters
SAFD Records Management Division
315 S. Santa Rosa Ave.
San Antonio, TX 78207
Directions

Step 3.Make a Payment

You will be advised of the total cost prior to the creation of the report(s).

In This Section

Contact

Email

Contact Form

Phone

Records Management Division
210-207-4975

Address

315 S. Santa Rosa Ave.
San Antonio, TX 78207
Directions

Hours

Monday - Friday: 9 - 11 a.m. & 1 - 4 p.m.

Related Links

Patient's Right to Privacy(PDF, 192KB)

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