Applicants must provide all required information at the time of service. Incomplete applications can not be processed and will cause delays with your application.

Application processing times being the day the passport application is received at the passport agency or center. Current processing times are as follows:

  • Routine Service: 6 - 8 Weeks
  • Expedited Service: 2 - 3 Weeks

Make an Appointment

Passport Services are available by appointment only. Appointments are available up to 2 weeks in advance. Appointments will be canceled if you arrive late or do not have the required documents at the time of your appointment, due to the high volume of customer demand.

NOTE: Walk-ins are not accepted.

Register for an appointment with our Qless mobile registration application.

Schedule an Appointment

City Tower
100 W. Houston St., Concourse
San Antonio, TX 78205

Parking Information

Parking is available at the City Tower Parking Garage.
Enter at one of the following locations:

Entrance #1
100 N. Main Ave.
San Antonio, TX 78205

Entrance #2
100 Block of S. Flores St.
San Antonio, TX 78205

Parking Validation

  1. Make sure to obtain a parking ticket at the garage entrance.
  2. Take the elevator down to the Concourse (C) Level and check in with Security.
  3. The Information Desk located on the Concourse (C) Level will validate your parking ticket.


Applicants must provide the below at the time of service:

  • Two separate payments as listed in the Passport Processing Fees section 
  • One completed Passport Application (DS-11) (PDF) (in black ink) per applicant. We do not accept DS-82 Renewal Forms
  • Evidence of U.S. Citizenship - one from below:
    • Fully-valid, undamaged U.S. passport book or card (may be expired)
    • U.S. birth certificate that meets the following requirements:
      • Issued by the city, county, or state of birth Lists your full name, date of birth, and place of birth
      • Lists your parent(s)' full names
      • Has the date filed with registrar's office (must be within one year of birth)
      • Has the registrar's signature
      • Has the seal of the issuing authority
      • Consular Report of Birth Abroad or Certification of Birth Certificate of Naturalization
      • Certificate of Citizenship
  • Primary form of identification
  • One 2x2 photo (photo services available on-site)


Minors under the age of 16 are considered first time applicants and must present all documents required of a first time applicant.

The minor and parents listed on the birth certificate must be present at the time of service. If one or both parents or legal guardians cannot be present, a Minor Consent Form (DS-3053) (PDF) must be submitted with the application.

Processing Fees

Two separate payments are required:

Payment 1
Payable to the U.S. Department of State. Accepted forms of payment include:
  • Check
  • Money Order
NOTE: Cash and credit cards are not accepted.
Payment 2
Payable to the City of San Antonio. Accepted forms of payment include:
  • Check
  • Money Order
  • Cash
  • Credit card (Mastercard, Visa, Discover or American Express)
U.S. Passbook Payment 1 Payment 2
Adults - 16 and older $130 $35
Minors - 15 and younger $100 $35
U.S. Passport Card Payment 1 Payment 2
Adults - 16 and older $30 $35
Minors - 15 and younger $15 $35
Optional Service Fees Payment 1 Payment 2
File Search Fee $150 N/A
Expedite Processing Fee
(shortens processing time)
$60 N/A
1-2 Day Delivery Service Fee from the U.S. Department of State to the applicant $19.53
(Passport Book Only)
Passport Photo N/A $16.24
Overnight Delivery from the City of San Antonio to the U.S. Department of State N/A $28.75

Additional Information

Additional information may be required based on specific circumstances. Please visit the U.S. Department of State website for more information.

Apply Early

The application processing time begins the day the U.S. Department of State receives your application, not the day it was processed at our facility.

Apply at least six months before planned travel. Due to limited availability, the U.S. Department of State cannot guarantee you can receive in-person service at a passport agency or center. The U.S. Department of State is prioritizing customers with life-or-death emergencies. You can visit their Passport Agency and Center to learn more.

Mail Delays

Mail delays are impacting when the U.S. Department of State receives passport applications. Processing times begin the day your application is received, not the day it was mailed. 

It may take up to 6 weeks from the day your application is submitted until the status changes to "In Process." During these 6 weeks your application is delivered to a mail facility, your payment is processed, and your application is entered into the U.S. Department of State’s system.

Even if your passport has a status of “not available,” your application and supporting documents are being delivered to the U.S. Department of State Agency or Center. Check online for your passport status.