Community Reservations

Effective January 9, 2023, City departments and community organizations may reserve a room at senior centers for meeting use after hours. Senior center meeting rooms will be made available for use via a reservation-based on-line system.

Reservations for use of available space will be made no more than 30 days in advance and the Senior Services Division (SSD) staff will respond based on the availability of the center. Senior center activities will take priority over City department and community use.

City Department and Community Reservation Locations

  • Alicia Trevino Lopez Senior Center
  • Bob Ross Senior Center
  • District 2 Senior Center
  • District 5 Senior Center
  • Doris Griffin Senior Center
  • Northeast Senior Center
  • South Side Lions Senior Center
  • Walker Ranch Senior Center
  • Willie M. Cortez Senior Center
  • West End Senior Center

Hours Available for Use

  • Monday - Thursday: 4 p.m. - 8 p.m.
  • Saturdays: 9 a.m. - 1 p.m.

Centers will not be available for use on City holidays and closures.

Request a Reservation

Frequently Asked Questions

City Department and Community Use

What is meant by community use?

Community use is defined as use of a Department of Human Services (DHS) senior center by outside agencies, organizations, and departments other than DHS.

What constitutes an after-hour meeting/event?

Any meeting and/or event not associated with the daily business of the senior center.

What types of events can be held at the senior centers?

Senior center space can be used by City departments, community groups and organizations to hold meetings. No gaming, political, fundraising, parties or any other kind of event other than a meeting may be held at the centers.

Reserving a Senior Center

How far in advance can I make a reservation?

Reservations for senior center use may be made no less than 60 and no more than 30 days in advance of the date requested. Due to the limited space, use of space may be limited to once per calendar month per group.

Can I book space for several months at a time or set up a standing reservation?

No. As space can be reserved no more than 60 days in advance, multiple months or standing reservations will not be permitted.

Is there a fee for use of the senior centers?

The senior centers are available for City department and community use free of charge.

Is a deposit required to make a reservation?

No deposit is required to make a reservation.

How do I reserve use of a DHS senior center after hours?

Meeting room availability may be requested through the senior center online reservation system. However, a reservation is not in place until confirmed by SSD and a facility use agreement has been signed. 

How do I know what site to reserve?

Information regarding each participating facility, including a map locator can be found at About Senior Centers.

Why am I not able to see any available days, times listed in the reservation system?

There could be many reasons that available days are not reflected:

  • The date could be greater than the 60 day reservation window.
  • You have not provided enough advance notice (30 day advance notice) before requesting date.
  • The day and time selected may not be available due to a previous reservation.
  • The capacity of the facility selected may not be able to accommodate your group size.
  • The senior center may be used for Senior Services programming activities at the date/time you have requested.
Is security required for my event?

Meetings with greater than 100 attendees may require security which must be provided at the reserving organizations expense.

How do I cancel or make changes to my reservation?

Please call 210-207-7172.

Is there a chance that my reservation would be cancelled once set?

Yes. There are several reasons a reservation may be cancelled:

  • An emergency may have occurred at the senior center.
  • The senior center could be experiencing loss of power.
  • The senior center could be experiencing a breakdown of HVAC or plumbing systems.
  • The senior center could be experiencing unforeseen conflicts.
If my reservation is cancelled, am I able to reserve an alternate time/date?

Yes, staff will work with group to identify an alternate date for use.

Senior Center Amenities and Regulations

What type of space is available at the senior centers?

Senior center space includes classroom style spaces which can be used for meetings or presentations to a group.

What is the capacity at the senior centers?

Capacity differs at each center and based on space availability.

What type of audio/visual equipment is available at the senior center?

Microphones and screen/projectors are available for use in some meeting rooms. Meeting organizers may bring a laptop, extension cords, HDMI cord or any other equipment related to and for use in their presentation.

Can I bring in my own equipment?

You are permitted to bring a laptop for use in your presentation, however; no additional equipment will be allowed in the centers (i.e. additional tables, chairs, booths, large decorations, etc.)

Are tables and chairs available at the senior centers?

Center tables and chairs are available for use. They cannot be moved or removed from the rooms.

Can additional tables and chairs be brought into the senior center for my event?

Additional tables and chairs will not be permitted in the center.

Are kitchen facilities available?

Use of kitchen space and kitchen equipment is not permitted.

Am I allowed to bring in food and drinks for my event?

Food/refreshments are not permitted to be served on the premises; only water will be allowed.

Is alcohol permitted at the senior centers?

Alcohol is not permitted on the premises. No alcohol may be served, sold or consumed on the premises.

What is the decoration policy?

No decorations or hanging of any items on the walls is allowed.

Are pets allowed in senior centers?

Service dogs are welcome; no pets allowed.

Is charging admission/selling concession allowed?

Reserving organizations are not permitted to charge admission fees.

Can we sell products/services during our event?

Meeting rooms will not be used for the solicitation of business, or for the sale of goods or services. No products or services may be advertised or sold.

Meeting / Event Logistics

Does my meeting have to be open to the public?

Meetings do not need to be open to the public; however, SSD staff or representatives will have access to the meeting room at all times.

Is advertising of my meeting to be held at the senior center permitted?

Publicity issued by any group should not imply that their programs are sponsored, co-sponsored, endorsed or approved by SSD, unless written permission to do so has been previously given by the department/division.

Will extra time be allowed for decorating/cleaning up?

Reservation time includes setup and cleanup.

Do I have to clean up?

Yes, you will be required to leave the senior center as found. All trash must be removed at the end of the meeting.

What happens if I do not clean up?

Violation of Center Use Policy will result in a ban from reservations at all centers.

What happens if the meeting begins to interrupt services, disruptive, etc.?

Use of the premises may be terminated at any time if the conduct of the group, or any member of the group, is disruptive to services, or abusive or dangerous to the building, materials, exhibits, furnishings or individuals in the building.

What if the senior center facility and/or equipment is broken/damaged during my meeting?

Damage to the senior center, equipment and/or furniture must be relayed to center staff immediately. SSD reserves the right to charge the reserving organization for damages to property of the center. 

What if my equipment gets damaged or stolen at the senior center?

A signed Indemnity & Liability Agreement will be required as part of the facility use agreement. The City of San Antonio and its SSD is not responsible for items or equipment left in the building before, during or after a meeting.

Who can I contact should I have other questions regarding senior center use?

Please call us if you have any questions.