Private Business & Housing Complaints

The Disability Access Office (DAO) does not have authority over ADA compliance within the private sector. This includes:

  • restaurants
  • hotels
  • private businesses
  • office buildings
  • retail stores

Questions About Compliance

If you have a question regarding compliance within these areas, it is advised that you:

  1. Speak with the manager/owner of the establishment and let them know your concern or issue.
  2. If you are not satisfied with their response, you may file a complaint.

File Complaints

Complaints may be filed with:

To file a complaint regarding apartment buildings compliance or housing discrimination, you may contact: