City announces Winter holiday schedule of City services

Published on December 20, 2023

SAN ANTONIO (December 20, 2023) — City Hall and most municipal offices will be closed from Dec. 24, 2023 to Jan. 1, 2024 in observance of the winter holidays. Public safety and emergency services will remain in operation. Other City services will operate as follows: 

Public Safety

• Police will be on duty
• Fire and EMS personnel will be on duty
• Animal Care Officers will be on duty

General Services

• 3-1-1 Call Center will be available on Dec. 24 and 26 – 31 from 8 a.m. – 5 pm, and until 11 p.m. for urgent animal concerns and traffic signal malfunctions by asking for an agent when prompted. The Call Center will be closed on Dec. 25 and Jan. 1 except for emergency concerns related to animals and traffic malfunctions from 8 a.m. - 11 p.m.
• Housing Assistance Hotline (210-207-5910) will be closed.
• Homeless Outreach and Homeless Connections Hotline (210-207-1799) will operate a limited crew Dec. 27 – 29 from 7:45 a.m. to 4:30 p.m. The hotline will not operate Dec. 24 – 26, 30 – 31 and Jan. 1.
• Code Enforcement Officers will be available for inspections and emergency coverage.
• Downtown parking visitors will enjoy holiday free parking on Got  Dec. 25 and Monday, Jan. 1 at City-operated parking lots, garages, and on-street meters. Tuesday, Dec. 26, will only be an on-street meter holiday (Tuesday’s holiday parking does not apply to City-operated garages and lots).

Waste Collection & Drop Off

• Collections for garbage, recycling, and organics for Dec. 25 and Jan. 1 will move collections dates for the following day. Monday collections will be completed, Tuesday collections will be completed Wednesday, Wednesday collections will be completed Thursday, Thursday collections will be completed Friday, and Friday collections will be completed Saturday.
• Dead animal collection will not be on duty Dec. 25 and Jan. 1. They will be on duty Dec. 24 and Dec. 26 - 31.
• Curbside Brush collection will not operate.
• Bitters Brush Recycling location at 1800 Wurzbach Parkway will be closed Dec. 25, 26, 31 and Jan. 1. It will be open Dec. 24, 27 – 30.
• Bulky Waste drop-off centers (Frio City Rd., Rigsby and Culebra) will be closed Dec. 25, 26 and Jan. 1. They will be open Dec. 24 and 27 - 31.
• Household Hazardous Waste site (Culebra) will be closed Dec. 25, 26 and Jan. 1. It will be open Dec. 24 and 27 - 31.
• Solid Waste Management Customer Service Call Center will be closed Dec. 25 and Jan. 1.

Facilities & Administrative Offices: Mixed Schedule

• La Villita and Market Square will be open Dec. 26 – 31 but will be closed Dec. 25 and Jan. 1.
• San Antonio Public Library locations, including Central library will be open Dec. 27 – 30 but will be closed Dec. 24 – 26 and Jan. 1.
• Alamodome box office will be open Dec. 24, 27, 29 and 30 but will be closed Dec. 25, 26, 28 and Jan. 1.
• Spanish Governor’s Palace will be closed on Dec. 25 and Jan. 1. It will be open on Dec. 24, and 26 – 31.
• Animal Care Services Lobby and Adoption Center will be open from 11 a.m. to 2 p.m. Dec. 24 and 31, regular hours on Winter Holidays (weekdays 11 a.m. – 7 p.m., weekends 11 a.m. – 5 p.m.) It will be closed on Dec. 25 and Jan. 1.
• Centro de Artes Gallery will be open Dec. 27 – 30 but will be closed Dec. 24 – 26 and Dec. 31 – Feb. 8.
• Child Care Services administrative offices will be open Dec. 26 – 29 with limited staff. The offices will be closed on Dec. 24, 25 and Jan. 1.
• Park and Recreation Community Centers and Adult & Senior Centers will be closed Dec. 25 and Jan. 1 but will be open Dec. 26 – 29. Community Centers will offer Winter Holiday camps Dec. 18 - Jan. 5. (pre-registration, based on school schedules.)
• Berta Almaguer Dance Studio & Community Center will be closed Dec. 25 and Jan. 1 but will be open Dec. 26-29. 
• Lincoln Community Center will be closed Dec. 25 and Jan. 1 but will be open Dec. 26-30.
• San Antonio Natatorium will be closed Dec. 25 and Jan. 1 but will be open Dec. 26-30.
• Barrera Community Fitness Center will be closed Dec. 25 and Jan. 1 but will be open Dec. 26 – 29.
• McFarlin Tennis Center will be closed Dec. 24, 25 and Jan. 1 but will be open Dec. 26 – 31. Fairchild Tennis Center will be closed Dec. 25, 26 and Jan. 1 but will be open Dec. 27 – 30.
• Fitness and Park classes not offered on Dec. 24, 25 and Jan. 1. For a list of classes visit SAParksandRec.com.

Facilities & Administrative Offices: Open

• City parks and trails
• Municipal Court magistration services and SAPD's detention center

Facilities & Administrative Offices: Closed

• All Senior/Adult Comprehensive Centers and Senior Nutrition Sites
• Willie Velasquez and Claude Black community centers
• Carver Community Cultural Center
• Head Start administrative offices and school district sites
• Pre-K 4 SA Centers
• Pre-K 4 SA CEO and Corporate Office
• The Darner Headquarters and Park Reservations Office (Online reservations for sports fields and pavilions need to be made 24 hours in advance.)
• SAPD’s Administration and Records Section
• SAFD Administrative Offices
• Office of the City Clerk, Passports, Vital Records and Municipal Archives and Records
• San Antonio Municipal Court
• All Metro Health clinics and administrative offices
• Alamodome administrative offices
• Solid Waste Management administrative offices 
• Development Services Department
• Economic Development Department
• Office of Historic Preservation
• Planning Department
• Neighborhood and Housing Services