City, CPS Energy Share Joint Storm Recovery Efforts
Published on August 29, 2026
Crews mobilize across the city to clear debris, restore power, and direct impacted residents to places to stay cool.
SAN ANTONIO (August 29, 2026) — Following the overnight severe storms across the area, the City of San Antonio and CPS Energy are working around the clock to clear hazards, restore electricity, and provide immediate relief for residents. Emergency response personnel and repair crews have been working continuously throughout the storm and into today to address safety threats and infrastructure damage. Public safety and community support remain the top priority during recovery operations.
Power Restoration Efforts
CPS Energy continues to prioritize crew safety as they work to restore power from the storm overnight, and outage restoration will likely last several days. As of 4 p.m. on Saturday, August 29, CPS Energy has 653 outages impacting around 63,000 customers. CPS Energy currently has 250 wire down orders, and the utility encourages customers experiencing prolonged outages to implement their emergency backup plans and seek alternative shelter if they are still without power. CPS Energy’s Customer Response Unit (CRU) is mobilized and assisting customers in areas with the greatest storm impact with resources. To check restoration status or report continuous outages to CPS Energy, visit CPSEnergy.com/Outage or call 210-353-HELP (4357).
Cleanup and Debris Removal
City crews are focusing on removing downed trees and clearing blocked public right-of-way to ensure emergency vehicles and repair teams can navigate neighborhoods safely. Residents should report non-emergency tree damage, blocked streets, or general debris by calling 3-1-1 or 210-207-6000 or by emailing 311CustomerService@sanantonio.gov.
The City’s Brush Collection Center, located at 1800 Wurzbach Parkway, 78216, will also be open this Sunday, August 30, from 8 a.m. to 5 p.m., extending its hours beyond its Sunday closure. Brush disposal fees are being waived this weekend for residents disposing of storm-related brush.
Overnight Resilience Hubs
To protect residents from rising temperatures during power outages, the City has opened six resilience hubs, which will remain open overnight through 4 p.m. Sunday, August 30.
These locations will provide basic needs and supplies, access to power and device charging, and free WI-FI. Anyone arriving at these locations should bring clothes, supplies, and medicine. Kennels will be available for pets in a separate area at these locations.
- Copernicus Community Center - 5003 Lord Road, 78220
- Garza Community Center - 1450 Mira Vista, 78228
- Miller’s Pond Community Center - 6175 Old Pearsall Road, 78242
- Normoyle Community Center - 700 Culberson, 78225
- Northeast Senior Center - 4135 Thousand Oaks, 78217
- Southside Lions Senior Center - 3303 Pecan Valley Drive, 78210
Daytime Places to Stay Cool
City libraries and community centers may serve as places to stay cool. Locations and operating hours are available at SA.gov/HotWeather or by calling 3-1-1 or 210-207-6000.
VIA Metropolitan Transit is offering free transportation to both daytime places to stay cool and overnight resilience hubs. For transportation assistance, call 3-1-1 or 210-207-6000.
Safety Instructions
All downed power lines should always be treated as live and extremely dangerous. Never touch downed power lines or objects resting on electrical equipment, and allow field crews room to complete repairs. To report a downed power line, call CPS Energy at 210-353-HELP (4357).
Residents are also asked to check on older adults and vulnerable neighbors as recovery efforts continue. For life-safety emergencies, call 9-1-1 immediately.
Report Damage
The City is asking residents to report any damages and losses to residential, commercial, and/or agricultural property due to the storm event on Friday, August 28.
Residents can submit a detailed self-assessment survey online via the Individual State of Texas Assessment Tool (iSTAT). Surveys can be filled out in English and Spanish and are limited to one per impacted address.
Details provided through the iSTAT damage survey help emergency management officials gain an understanding of the extent of damage that has occurred.
Reporting damages to Emergency Management is a voluntary activity and is not a substitute for reporting damage to your insurance agency. This reporting does not guarantee disaster relief.
Resources
- City of San Antonio
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- CPS Energy
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- VIA Metropolitan Transit
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