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Applicants must provide all required information at the time of service. Incomplete applications can not be processed and will cause delays with your application.
Application processing times being the day the passport application is received at the passport agency or center. Current processing times are as follows:
- Routine Service: 6 - 8 Weeks
- Expedited Service: 2 - 3 Weeks
Make an Appointment
Passports Services are available by appointment. Appointments are available up to 2 weeks in advance. Due to high demand, appointments will be canceled if you arrive late or you do not have the required documents.
Register for an appointment with our Qless mobile registration application.
Schedule an Appointment
Walk-Ins
Walk-in appointments for passports are offered daily, but are not guaranteed based on scheduled appointments for that day. Scheduled appointments are prioritized over walk-in requests. We will make all efforts to service walk-in requests as quickly as possible. Wait times can vary and can be 2 hours or more.
Visit Our Office
Address:
City Tower
100 W. Houston St., Concourse
San Antonio, TX 78205
Directions
Parking Information
Parking is available at the City Tower Parking Garage.
Enter at one of the following locations:
Entrance #1
100 N. Main Ave.
San Antonio, TX 78205
Directions
Entrance #2
100 Block of S. Flores St.
San Antonio, TX 78205
Directions
Parking Validation
- Make sure to obtain a parking ticket at the garage entrance.
- Take the elevator down to the Concourse (C) Level and check in with Security.
- The Information Desk located on the Concourse (C) Level will validate your parking ticket.
Requirements
Applicants must provide the below at the time of service:
- Two separate payments as listed in the Passport Processing Fees section
- One completed Passport Application (DS-11) (PDF) (in black ink) per applicant. We do not accept DS-82 Renewal Forms
- Evidence of U.S. Citizenship - one from below:
- Fully-valid, undamaged U.S. passport book or card (may be expired)
- U.S. birth certificate that meets the following requirements:
- Issued by the city, county, or state of birth Lists your full name, date of birth, and place of birth
- Lists your parent(s)' full names
- Has the date filed with registrar's office (must be within one year of birth)
- Has the registrar's signature
- Has the seal of the issuing authority
- Consular Report of Birth Abroad or Certification of Birth Certificate of Naturalization
- Certificate of Citizenship
- Primary form of identification
- One 2x2 photo (photo services available on-site)
Minors
Minors under the age of 16 are considered first time applicants and must present all documents required of a first time applicant.
The minor and parents listed on the birth certificate must be present at the time of service. If one or both parents or legal guardians cannot be present, a Minor Consent Form (DS-3053) (PDF) must be submitted with the application.
Processing Fees
Two separate payments are required:
- Payment 1
- Payable to the U.S. Department of State. Accepted forms of payment include:
NOTE: Cash and credit cards are not accepted.
- Payment 2
- Payable to the City of San Antonio. Accepted forms of payment include:
- Check
- Money Order
- Cash
- Credit card (Mastercard, Visa, Discover or American Express)
U.S. Passbook |
Payment 1 |
Payment 2 |
Adults - 16 and older |
$130 |
$35 |
Minors - 15 and younger |
$100 |
$35 |
U.S. Passport Card |
Payment 1 |
Payment 2 |
Adults - 16 and older |
$30 |
$35 |
Minors - 15 and younger |
$15 |
$35 |
Optional Service Fees |
Payment 1 |
Payment 2 |
File Search Fee |
$150 |
N/A |
Expedite Processing Fee
(shortens processing time) |
$60 |
N/A |
1-2 Day Delivery Service Fee from the U.S. Department of State to the applicant |
$21.36
(Passport Book Only) |
N/A |
Passport Photo |
N/A |
$17 |
Overnight Delivery from the City of San Antonio to the U.S. Department of State |
N/A |
$28.75 |
Additional Information
Additional information may be required based on specific circumstances. Please visit the U.S. Department of State website for more information.
Apply Early
The application processing time begins the day the U.S. Department of State receives your application, not the day it was processed at our facility.
Apply at least six months before planned travel. Due to limited availability, the U.S. Department of State cannot guarantee you can receive in-person service at a passport agency or center. The U.S. Department of State is prioritizing customers with life-or-death emergencies. You can visit their Passport Agency and Center to learn more.
Mail Delays
Mail delays are impacting when the U.S. Department of State receives passport applications. Processing times begin the day your application is received, not the day it was mailed.
It may take up to 6 weeks from the day your application is submitted until the status changes to "In Process." During these 6 weeks your application is delivered to a mail facility, your payment is processed, and your application is entered into the U.S. Department of State’s system.
Even if your passport has a status of “not available,” your application and supporting documents are being delivered to the U.S. Department of State Agency or Center. Check online for your passport status.